5个细节,让你成为人人称赞的店长

创业指导 阅读(1983)
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5 details, let you become the manager of everyone's praise

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Management says that the details determine success or failure. A successful restaurant owner said that a good store manager decides the success or failure of a store, and there is no way to open a store without a suitable store manager.

The store manager is so important, in the store management, those details can determine success or failure?

Communicate separately with each store clerk

Communicating with each of the small partners is one of the main tasks of the restaurant store manager and one of the skills that the store manager must master. Only when communication is good, a lot of work can be carried out smoothly, and everyone can unite as one, do their job well, think more about the restaurant, and ultimately increase the restaurant turnover.

If you want to enhance the communication effect, the most effective way is to communicate with everyone individually, and communicate separately with the benefits and effects that can not be achieved by the group meeting.

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If the clerk is unable to maximize his or her ability at work, it will not only do bad things, but also affect enthusiasm. He may feel that he is not valued, and may feel that his work has no future. Over time, the clerk's work interests and passions were gradually polished. Nowadays, many of the clerk are young after 95. If you are patient, you may complain that you are complaining about troubles. If you have a good personality, you will resign and leave.

Therefore, in order to understand these small partners in depth, the store manager must communicate with each of them individually. Whether he is older or younger than you, as long as they are willing to communicate with the store manager, work well, personally, and when they talk about everything, that is, when the store manager really understands the clerk.

Understand the strengths of each clerk

xx学习与下属职员沟通是商店经理管理的基本过程之一,了解职员的专业是沟通的关键。只有当你知道他们擅长什么时,你才能在分配工作任务时把最合适的人放到最合适的位置。例如,如果你是一个不耐烦的人,你不能让他面对一个角色乌龟的贵宾,这可能会吵架,让这个人有冷静和耐心处理它,效果会好很多。

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所谓的培训和培训只是为了了解人们并做所有事情。每个人都有潜力。每个潜在的人都可以受到启发。每个人都可以在有空间的地方工作,以便积极和长期地工作,人类的效率和效率自然会合理地增长。

每项工作都对特定人员负责

餐厅经理制定的每份工作内容必须严格按照相关时间节点的要求,每项工作应对具体人员负责,并明确要求。这是商店经理必须实施的。

每个岗位对具体人员负责,从而锻炼了管理人员的管理能力,也提高了员工的工作效率,做到今天,今天,今天负责今天。拖延是最重要的事情,它对年轻人不起作用。只有按时完成任务,年轻合作伙伴才能在工作场所迅速成长。

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让每个职员对此负责

“完成任务”是职员最基本的要求。不要低估这个要求。如果每一位刚进入生产线的新招聘新员每天都会问自己,两三年后,他几乎可以担任经理或更进一步。

然而,当商店经理遇到问题时,商店里的所有人都可以每天做他们正在做的事情。在一个团队中,一两个人“松腿”太难了。商店仍然可以做到这一点,大商店将看商店经理。

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事实上,这个过程早已确立。这要求商店经理具有很强的执行能力,首先要严格执行工作的各个方面,并严格遵循流程。例如,你可以在商店里放一块白板,在白板上写下团队成员的所有工作安排,然后通过早上的会议进行沟通,提醒大家注意每个过程的时间节点和完成标准要求。在每周总结会议上,我们将总结您的工作并强调最终时间节点要求并阐明相关职责。

通过这种方式,商店经理可以清楚地掌握商店中每个工作的进度,并要求每个职员做好事情。对于职员,特别是刚进入生产线的新员工,起初可能感觉鸭子正在货架上工作。一旦过程顺利,它将变得像鸟儿飞翔一样容易和快速。

日常工作单和细节

在餐厅商店的日常工作流程中,商店经理必须掌握哪些订单和细节?从职员“到岗位”到最后一次“打嗝”应该处理什么样的工作?

例如,许多餐馆将要求店员提前到达,商店经理将负责出席。在正式营业之前,店员更换了工作服,安排了个人工具,整理了商店的安排,清理了商店,并准备了变更。然后店长组织了一次简短的早晨会议,提醒工作安排,调整心态,鼓舞士气。

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在业务结束前,将对相关数据账单进行统计,并及时向餐馆老板反馈。最后,关闭商店之前的库存盘点,卫生清洁,电源安全检查,店内设施检查以及门上的锁定,然后检查商店门的锁具和其他细节。